Key Accounts Management Training: Mumbai, Delhi

KEY ACCOUNT MANAGEMENT On 13^th & 14^th December'11 at Hotel Ramada Plaza Palm Grove, Juhu Beach, MumbaiOn 16^th & 17^th Dec'11 at Hotel Jaypee Vasant Continental, Vasant Vihar, New Delhi
(9.30 am to 5 pm on all days)

Managing and Developing Your Key Accounts: Managing key or major accounts and maximizing their potential, requires a different set of skills than selling. The effective and professional management of your key accounts is critical to your success and that of your company. During this two day program you will consider the role and day-to-day tasks of highly effective account managers, examine proven practices in the development of an account and learn how to develop long term and profitable relationships with your key/major accounts.

Who may attend : Executives/ Managers/ Senior management executives who wish to adopt KAM as a growth strategy in their organizations and understand the intricacies involved in managing and retaining key accounts Managers from all functions who want to learn effective techniques for maximizing the potential of every key/major account they manage in B2B and B2C scenario. It can be attended by senior and middle level executives associated with sales & marketing functions including co-ordination and order execution.

Program Outline : Introduction and Program Review - Who are your Key Accounts & why - Understanding the relationship levels - The KAM model/s - A brief - Perspectives of the product/service; the customer; the key account manager Key Accounts Mapping - The profile of an account The Key Account Planning Process - The key account management plan sequence Preparatory Analysis - Historic performance review - The aims for the account Account Analysis - PEST analysis - the market drivers -- Modern Tools of customers’ business analysis Relationship Analysis - The account manager as the custodian of the relationship between customer and company - Creating a positioning statement -- The attitudes and disposition of key players The Tactics Plan - Sales activity to achieve the strategies -Enhancing MICE (Meetings, Incentives, Conferences and Exhibitions) revenue Identifying Red Flags - Issues which might prevent achievement of goals - Missing information; incomplete information. Account Penetration - Different models for different customers , Handling Government Tenders Behavioral Analysis - Modifying your selling and managing behavior to complement the customer’s - Buyer motivations

Faculty Profile : Mr. Sunil Chandra is a Management Consultant and Corporate Trainer. His qualifications include MBA (Marketing) and a Diploma in International Business. Having more than 30 years of experience in areas of Corporate growth & development, training, administration, HRM, Global business & industrial projects in industry and trade, he has held top management positions during his career. He has been associated with top Companies such as POLYSET, VOLTAS, L&T, HP-Compaq, MICROSOFT, GODREJ, PCS-DG, UFlex, HCL Info-systems, Birla-Soft, Luxor International, Goldsouk, etc.

Fee/ Investment for the Seminar : Rs. 11,500/- plus service tax @10% plus educational cess @3% = Rs 12,685/- .The seminar is non-residential. Fee is payable in advance by cheque drawn in favour of Indian Academy of Management'

Registration: Please register your nominations by E-mail to registrations@indianacademy.org or Call Phone 022-65886060 or 022-3040 3400. or on our website www.indianacademy.org also send the fee cheque by courier to  Indian Academy of Management,  331, Kaliandas Udyog Bhavan, Birla Century Lane,  Worli, Mumbai - 400 025.

-------------------------------------------------------------
About: Soft Skills Training India (SSTI), is a part of International Training and Consulting Network and provides Training and consulting solutions in the area of Leadership, Sales and Sales management, Customer Service, Relationship Management. We conduct In House as well as Open Programs on topics such as Business Communication, Negotiation Skills, Presentation Skills, etc. We conduct OutBound Team Building and Management Development Programs. For enquiry of any of our programs, call or SMS Sachin on 9004580740 or email us on info@softskillstrainingindia.com

Performance Management Workshop in Mumbai, Delhi, Chennai

Workshop on Goal Setting & Performance Maximization

========================================= 
10 Dec 2011 The Westin, MUMBAI
15 Dec 2011 Courtyard Marriott, CHENNAI
22 Dec 2011 The Claridges, DELHI
=========================================

Organizations across the Globe are in the race to maximize their performances in a bid to gain market leadership. However, the performance of the organization is but the aggregation of the performances of the workforce operating in various functions within the units. Accordingly capacity building is intricately associated with the capabilities of the workforce.
This Workshop has been designed around understanding of needs of the Corporate & other Organizations and their Leaders’ in this most important function of their role. The program is divided in to various modules and uses techniques that are most prevalent in the current context. 
========================================= Objectives and benefits of the workshop:

• Understanding that purposeful action taking is a key to achievement of goals
• That Alignment and focus are primary ingredients for success
• Performance enhancement is primary objective and not just appraisal
• Having a holistic view encompassing Role, Goal, Competency and Motivation is mandatory
• Developing of performance plan including competency development needs is a must
• The need to rise above the mindset of over whelming demands and constraints
• Effectively engaging the Workforce is an imperative
========================================= Course Content:

Performance Orientation

Purposeful action taking is a key to achieving goals. This can be achieved only through the leaders’ actions in building a climate of performance through building of a high performance team who have high focus, a vivid mental picture, clear goals and a level of engagement. What is required is a paradigm shift from reactively managing performance to proactively driving it. The idea is to maximize performance.

Setting Objectives & Goals

Formulating goals is a serious affair which unfortunately in many organizations is left to chance rather than a purposeful attempt. Well set and effective goals need to be drawn from the organizational goals through a cascading process down the organization structure. It needs to be fully understood that an organization will meet goals through its people following a well laid down and proactive process. This section will also cover the individual Performance Plans that need to be in place to ensure achievement.

Roles Analysis

This part of the program will ensure an understanding of the need to have the individual performers fully understand and appreciate their need to perform in respect of the goals they and their colleagues are setting out to achieve. In absence of this clarity they will fall short in their performance. Job descriptions will only help in understanding the responsibilities, but execution of it will be based on the role.

Competency Building

Performance Management is about enhancement of performance and not just performance assessment. Capacity to perform would be greatly dependent on the capability. This module brings to the fore the need and the processes involved in building competencies as required for current and future responsibilities. This also covers framework for Coaching and Mentoring in enhancing performance.

Ensuring Motivation

Workforce readiness for the goal oriented tasks is functions of their capabilities and their willingness. This section of the workshop will dwell on the Leaders’ function in this most important human aspect so that maximization of performance can be achieved.

Alignment

This will deal with checking out through an exercise the level of alignment between Role- Goal – Competency and Motivation. Better the alignment and focus better are chances of achievement of the targeted goals.

Measuring & Monitoring

A regime of continuous monitoring through a measurement system is a must to ensure proactive and timely intervention on the leaders’ part in not only correcting shortfall but also in enhancing performance. This section looks at issues of workforce productivity and issues that cloud the individual performances. Annual appraisal process will also be covered in this section.

Pathways to Performance

This will bring to the participants’ the need to guide their teams to be able to cope with the Demands and Constraints that they will encounter in the path to performance. This will deal with how to get over the syndrome of over whelming demands and constraints and prioritize their work. This will also address issues of Intentionality and Volition to engage the will of people through an emotional commitment to the goals agreed to.
========================================= Methodology

The basic structure of the Workshop sessions is built around experiential learning; simulation, exercises, critique and feedback. The learning points are driven home further by way of the participants’ feedback and their personal understanding, feeling and learning out of the exercises. The Facilitators’ observations and interpretations in context of the “global” experiences and benchmarks further reinforce this. The workshop will be fully experiential in nature and is designed around

• Concepts that are practiced extensively by successful Corporations. 
• Current Industry examples 
• Go through the entire process of development of understanding of own orientation and the environment in which he operates.
• Totally Interactive 
========================================= Who should attend?

• All Managers, Heads of Departments and Functions who are involved in Goal Setting and Performance Management process in their organizations
• Middle Level HR Managers both at Corporate & Unit levels
• Entrepreneurs’ who are systemizing their Business Processes
• formal orientation to current HR processes and practices
========================================= 
Faculty- Biswajit Ghosal

Mr. Ghosal has been engaged in consulting assignments for over a decade with organizations such as Commonwealth Business Council, London; Indian Aluminum Company, Calcutta: Premier Explosives; Spex Engineering, Hyderabad: HINDALCO, Niulab and ASHCO Industries, Mumbai; Tata Technologies, and Suzlon Energy, Pune.

His experience covers areas of Strategic Management, Organization Development Project Management and Technology transfer, Marketing and Human Resource Management.

Mr. Ghosal was a visiting faculty to premier business schools as ICFAI Business School, Hyderabad; and University of Hyderabad in the Management Faculty. Earlier he has also been visiting faculty for Symbiosis Center for Management and HRD, Pune.

Mr. Ghosal is associated with Consortium for Strategic Management and Organization Development (COSMODE), Hyderabad and Rapport Bangladesh, Dhaka.

Earlier he was Chief Executive Officer of CG Powerware (A Joint Venture of Crompton Greaves and Powerware, USA). Mr. Ghosal, in his more than 28 years of prior corporate experience, has worked with other national majors as BPL India, Escorts and Crompton Greaves. He has worked closely with many other multinationals as collaborators like Sanyo, Japan; Jeumont Schneider, France: Bosch Telecom, Germany and POWERWARE (Invensys Group, USA) to name a few. He has traveled extensively to more than 20 countries and has frequently worked in cross-national groups. He has had experience in areas of Office Automation, Consumer Electronics, Computers, Software, Telecommunications and Information Technology Industries.
========================================= Timings: 9:30 am - 5:30 pm , Registration begins at 9:00 am 
========================================= How to Register:

• Fees: Rs. 7,500/- +10.3 % service tax per person
• Please write to register@princetonacademy.in / Call -022 66976892
• Mention the name of participant, company, contact details . 
• Cheque favouring Princeton Academy Mumbai II Pvt. Ltd. payable at Mumbai. 
• Fees includes lunch, tea, course material etc.
========================================= 
Princeton Academy Mumbai II
502 Shalimar Morya Park, Andheri Link Road, Andheri West, Mumbai- 400053.
Tel- 022-66976892, 67256200. Delhi- 9312715500. Fax- 26733060 
email- admin@princetona.in Website- www.princetonacademy.in
Service Tax No- AAECP5617MST001
========================================

Coaching Skills Training in Bangalore

Apexcels and CLI, Canada present

A 2 Day Coach Training Program

Power Coach Fundamentals^®

5^th  – 6^th  December, 2011, Bangalore

A 22 hour program  
2 Days In-person training
+ 3 Tele-mentoring classes

Coaching, today, is seen as one of the most effective way to increase one’s performance in any area of life.

The Times of India reports “Everyone from CEOs to Bollywood celebs is turning to coaches.  Part Oprah, part consultant and part professional hand-holder, these new-age gurus are helping people navigate transitions in their lives and careers.”
These are Exciting Times! Businesses across the globe are achieving improved results by hiring External Coaches  or developing Internal ones, for their key Executives, Leaders and Managers.

More and more Trainers, HR professionals, Consultants, Counsellors etc are taking up coaching as an independent and financially rewarding profession.

The “Power Coach Fundamentals^®” program explains what is coaching, where and how it works and why is it so powerful.  It teaches 4 full coaching methodologies in addition to 6 PCMK methodologies for those quick coaching moments.

For the un-initiated, this program is the best first step towards becoming a coach.

For those looking for ICF CCEs ( Continuing Coaching Education ), this program being a 22hr program, offers the equivalent CCE Units.

WHO CAN ATTEND

This program is designed for all those who wish to get introduced to coaching and wish to experience and know more about coaching than its mere definition.  The following will benefit greatly from the program:

- Every Leader in an organization.

- HR personnel.

- Heads of departments.

- Managers and employees seeking specific coaching tools with which to coach their employees
  and/or peers.

- All individuals who wish to learn some self-coaching techniques for greater personal success:
  salespeople, employees at all levels, parents and so on.

- Individuals interested in becoming Professional Coaches as either Inside Corporate Coaches
  or Entrepreneurial Coaches.

- Speakers, Trainers, Consultants and Helping Professionals such as health practitioners and
  therapists who are interested in adding Power Coaching^® to their professional toolkit.

YOUR INVESTMENT INCLUDES

·   Power Coaching^® Manual.  All levels receive a Power Coaching^® Manual complete with models and theory and the methodologies applicable to their chosen level of training.

·   A behavioural assessment tool to determine your benchmark behavioural style as a business person.  You may then choose to use your new Power Coaching^® tools to become a stronger business person. 

·   A Coaching Kit.  Your Clients will all receive a Coaching Kit which allows them to keep track of their progress, provides them with valuable coaching forms and gives them access to some of the most powerful self-coaching tools in the world.   

·   A highly interactive training program with an abundance of demonstrations, role playing, practice coaching, mentor coaching, and fun! 

·   The CLI Licensee Network membership and its many benefits including the availability of many CLI products at discounted Licensee pricing. 

·   Your commitment to be your own best client first.  Power Coaching^® tools will assist you in removing your own roadblocks to achieving the success you deserve.

·   Training and understanding of the ICF and IIC Core Competencies and Ethical Guidelines.  The modules in this course are part of CLI’s Certified Power Coach Program which is accredited/approved by both the IIC and the ICF governing bodies.

FACULTY PROFILE

Betska has more than 4500 hours of actual coaching experience and is Co-President of Coaching and Leadership International, Canada. She is a Business & Life Coach and confidante to thousands of people in over a dozen countries including:  CEO’s, Sr. Management, Sr. Government officials, Ambassadors, Royalty, Spiritual Teachers, Star Athletes etc.  Betska has won numerous awards for her development of Power Coaching® with Mind-Kinetics® including lifetime achievement award  & the prestigious Pride of HR Profession Award. She has scripted numerous  Success Stories and proudly sits on The Board of Directors for one of the world’s leading governing bodies in the coaching industry—the International Institute of Coaching. Please visit  www.cfpg.in/od/betska-profile.html to know more. (pl. copy paste the link in your browser).

SESSION OVERVIEW

This level is meant to provide you with an introduction to Power Coaching.  You will receive a solid grounding in the Models and Theory of the work as well as learn and practise of 6 PCMK Laser Tools for those quick coaching moments plus 4 full session Power Coaching^® Tools which you can use to self coach or to coach others.  Individuals attending only to learn self-coaching techniques will experience the strengthening of their self-confidence and will be able to use these tools daily for the rest of their lives. The session is very interactive with number of coaching sessions  for the participants.

WORKSHOP DETAILS

Dates :
5^th & 6^th December, 2011 (Class – room training )

Venue :Bangalore

Fee Structure:
Fee for 1 Participant @ Rs. 25,000/- + tax, Spl. Introductory price Rs. 18000/- + 10.3 % Service tax
Fee for a team of 3 or more Participants @ Rs.17000/- + 10.3% Service tax, per participant
Payment : In favour of 'Apexcels ' Payable at New Delhi

Timings : 
9 AM - 5:30 PM ( Includes Lunch & Tea Breaks )

People from following Organisations have attended CLI’s various coach training modules :

» Henkel	» ITC Ltd	» Thomas Assessments
» CAE India	» India Telecom Infra	» Unicef
» Tech Mahindra	» Berry Wehmiller	» IJM
» NTPC	» Hero Mindmine	» IDBI Federal
» Taj Hotels	» AVTEC	» HPCL
» ONGC	» Cura Healthcare	» Sona Group
» LANCO	» Mahindra Holidays	» Anderson Consulting
» IBM	» American Express	» Bell Canada
» Chrysler Canada	» 3M Canada	» Nestle Canada...More

REGISTRATION

Registration is available of first-cum-first serve basis. Please click on the link below to download the Nomination form

www.cfpg.in/od/courses/PCF/PCFform-bglr.pdf
(Pl. copy paste the above link in your browser)

and/or send us your confirmation on leadership@apexcels.com

CONTACT US

Centre for Professional Growth
( A unit of M/s Apexcels)
Phone :   09654681922, 09811131535 Email : leadership@apexcels.com, www.cfpg.in

Note :In addition to this workshop, We conduct ICF and IIC approved Coach Training Programs. We also have an option for a 3 day Corporate Power Coach Program, designed to make In-company Coaches (for organisations wishing to introduce Coaching Culture within. Please contact us or to know more Click here : cfpg.in

Supervisory Skills Development Training Program - Mumbai, Delhi, Bangalore

Workshop on Supervisory Skills Development

========================================= 
8 Dec 2011 TAJ Residency, BANGALORE
15 Dec 2011 Jaypee Siddharth, NEW DELHI
22 Dec 2011 JW Marriott, MUMBAI
========================================= 
Supervisors are part of the management team in their Organization. They control the activities of others and have the responsibility of carrying out management's policies and intentions by leading the group in their charge. Their task, in fact is to get things done through people for whom they are responsible.

Supervisors should accept that the whole job covers not just the technical aspects (which are generally very clear), but also administrative and human aspects which are frequently overlooked.
========================================= 
Objective:
• To create awareness about efficiency, effectiveness and excellence
• To motivate staff towards peak performance
• To eliminate dysfunctional emotions and behaviors which affect productivity
• To encourage the staff to come up with new ideas to do their work a little quicker and a little better.
========================================= 
Target Audience:
New supervisors with less than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.
========================================= 
Workshop Contents:
• Role of a Supervisor
• Developing the self
• Communication and Interpersonal skills
• Planning, Organizing and Monitoring
• Goal setting and time management
• Coaching
• Delegating
• Team Building
========================================= 
Payoff:
Upon completion of this program participants will be able to:
• Plan, organize, communicate and monitor
• Maximize productivity
• Go the extra mile under pressure
• Create a positive climate and work culture
• Develop more competent staff, with focus on quality work
• Delegate effectively
• Extract benefit of both physical and full mental faculties of the staff
• Display leadership 
========================================= 
Faculty: Mr. Rajiv Kumar Luv
• Is an experienced trainer and a management consultant. 
• He is an associate facilitator with Princeton Academy. 
• He has completed his graduation from Mumbai University and further went on to pursue his B tech degree in leather technology from CLRI Chennai. 
• Rajiv has more than 19 years of accomplished experience in the area of behavioral, soft skills and functional skills training.
• He has trained over 50,000 people from all walks. 
• He has rolled out competency based training programs across the length and breadth of the country for a number of companies. 
• His workshops on Communication, Leadership, Achievement Motivation, Attitudinal Change, and Presentations etc are highly in demand. With the ability to motivate, energize and empower people to higher levels of performance, Rajiv enjoys the privilege of being a chosen trainer.
• Rajiv has designed and imparted training workshops for professionals across functions in various key competency areas & for various groups from different levels. He has interacted with various categories of people including CEOs, Professional Managers, Supervisors, Entrepreneurs, Doctors, Chartered Accountants, Engineers, and Executives in staff and line functions. 
========================================= 
Timings: 9:30 am - 5:30 pm , Registration begins at 9:00 am 
========================================= 
How to Register:
• Fees: Rs. 7,500/- +10.3 % service tax per person
• Please write to register@princetonacademy.in / Call -022 66976892
• Mention the name of participant, company, contact details . 
• Cheque favouring Princeton Academy Mumbai II Pvt. Ltd. payable at Mumbai. 
• Fees includes lunch, tea, course material etc.
========================================= 
Princeton Academy Mumbai II
502 Shalimar Morya Park, Andheri Link Road, Andheri West, Mumbai- 400053.
Tel- 022-66976892, 67256200. Delhi- 9312715500. Fax- 26733060 
email- admin@princetona.in Website- www.princetonacademy.in
Service Tax No- AAECP5617MST00

Time Management Workshop in Mumbai

Time Management is Self Management. 

Develop your ability to achieve your goals 

3 times faster than before 

and get a sense of accomplishment

at the end of the day, 

with time left for doing the things you love!!

As you take on more responsibilities, it's important to continually improve your personal productivity and your ability to get things done on time. Your time is of vital importance and its a limited resource so you must learn how to use it effectively now.

What you will Learn in the Time Management Workshop:

• You will learn how to get clarity and direction in life 
• How to manage multiple priorities effortlessly
• Produce better results faster than before
• Find time for yourself, to relax, to do what you love
• Learn a system of time management that takes just 15 minutes!
• And much, much more...!

Top 5 benefits of Time Management Workshop:

• You will be focused on and achieve your most important goals in life every single day.
• You will produce better results in lesser time and be highly motivated the entire day.
• You will get a clear direction in life and you will be more and more successful as time passes.
• You will be more disciplined and your will power will become stronger and stronger.
• You will have more time to do the things you love and you will feel more stress free and relaxed 

Date : Saturday, 5th November 2011
Time : 6pm - 9pm
Venue: Mithibai College, Vile Parla West, Mumbai 400056.
Fees : Rs 500

Registration: Call Ms Rashmi on 9820850522

-------------------------------------------------------------------------

Click Here! To take the online course 

if you are unable to attend the live session.

-------------------------------------------------------------------------

Emotional Intelligence Training Courses in India

Emotional Intelligence Training Course has a long lasting impact on participants. 

EMOTIONAL INTELLIGENCE plays a key role in recruiting, sales, team work, Management, decision making and Leadership in all organizations.

 

"With Emotional Intelligence Training

Managers And Leaders Are Able To

Perceive, Access and Manage

 Emotions of Self and Others Effectively 

 Resulting in Team Work, Performance

And Healthy Work Environment." 

To know how this program can benefit you and your organization, continue to read this page and fill in your company information in the box below. We will share with you how the skill of Emotional Intelligence is critical in Management and Leadership in any organizations and how it instills increased cooperation among all employees within the organization...

In the Emotional Intelligence Training You will see:

• How taking responsibility of your own emotions, has a positive impact on your conversation with  your Managers. Rather than analyzing the actions or motives of other people, you are able to analyze your own feelings and take effective action.
• When Managers are able to effectively perceive and identify emotions by reading facial expressions, tone of voice and body language... they are able to deal with difficult situations with ease.
• How Real Team Work is brought about when co-workers are self aware of their emotions (Hint - When you are aware of your own feelings you are less reactive and you minimize problems caused by negative feelings among Employee)...
• How a Simple Thing like identifying and labeling feelings and emotions enhances your ability to discuss emotions and communicate clearly and directly with colleagues and seniors even in difficult situations.
• Developing leaders with High EQ changes how managers manage people, how they make decisions, etc. as they are able to notice their feelings and predict the impact of their actions and thus make sound judgments...
• How understanding the interrelations between emotions, thoughts and actions can make managers more responsible and better able to control their own behaviors during meetings, discussions with peers and subordinates, resulting in better relations at work.
  
• How performance management becomes easy when managers and subordinates are able to read the non-verbal emotions in others... 
• That's not all, there is Much, Much, More to this amazing !

For details call or WhatsApp Sachin on 09820850475 or 

To learn more how this program can help your organization. Just type in your details and click the "Submit" button!

Please note : Your information is treated with the utmost confidentiality. We don't rent, trade, sell or leak private data to anyone. We hate SPAM, and we take security seriously.

For information about our programs, call Sachin on 9004580740 or WhatsApp on 09820850475 or email us on info@softskillstrainingindia.com