Conflict Management Training in Organizations
Modern corporate environment is all about working together in order to solve the problem faced by the organization. However, it is quite obvious that there are going to be disagreements when solving problems, while making changes or when interests clash. This is where conflict management skills come into picture.
Conflicts can hinder the smooth functioning of office activities. This may stall the progress of your workplace. Its not being implied that having conflicts itself is an aberration. It is in our human nature to disagree and fight for what we think is correct. However, isn't it better that conflicts get resolved sooner so that everyone can move along? This is where we need conflict management training.
What Exactly Does Conflict Management Training Do?
Managing conflicts between employees or between the management and the employees is not a cakewalk. Especially when the factors involved are varied and obscure. Only someone who has years of experience can possibly help with this. These sessions train supervisors, managers and leaders to identify and eliminate the key factors that cause the conflict.
One such part of the training includes helping the supervisor to understand the personality traits of the employees under him. Whenever conflicting personalities interact, the supervisor acts as a mediator so that there are no sparks flying in the office. In summary we can say that supervisors are trained to understand employees and effectively interact with them.
Managing Anger; Yours And That Of Others.
One obvious consequence of conflicts within employees is anger. An angry response is expected both from the supervisor as well as the employees under him. Although this is a very natural reaction, it can only further aggravate the situation.
Conflict management training trains a manager to get control anger in order to respond to the employee better. Conflict Management Workshop emphasizes that remaining calm is the key to bring the situation under control.
In addition, conflict management training also trains leaders to respond appropriately to anger. It aims to strikes a balance between not being intimidating or reactive and being timid in front of your employees.
Conflict Management Courses in India
Conflict management training programs are customized for your organization. Conflict Management training for Managers aims to give them a edge for resolving employee related conflicts. There will be various role plays in the training that will help you manage conflicts better.
Conflict Management Courses also focus on human psychology and ways to work around it. Generally Conflict Management Training is divided in various modules in order to give you a step by step training. Also, you will be trained in identifying conflict management styles of other managers and leaders namely Avoiding, Harmonizing, Forcing, Bargaining and Problem Solving so that you can deal with the situation even more effectively.
At Nalanda Training & Consulting we take the time to design conflict management workshop as per your requirement. When we do conflict management in organization it is usually a 2 day training program. Conflict Management skills are must for Managers and Leaders. you will find it useful to have this knowledge about conflict management.
Our trainers have conducted many Conflict Management Courses in India and our experience says that the ability to management conflicts at workplace is very helpful for managers and leaders
For discussing your organizations needs and to conduct conflict management training in your company please call us on 09820850475