Corporate Soft Skill Training Programme in Noida

Please see given below the different training packages offered by Scope
Eduvision Institute:
1.Soft Skill Training Programme for Students
Duration: 1 month
Venue: Scope Eduvision Institute
Time: 9:30-1:00, Weekends
Course fee: Rs. 3000

This training program aims at aiding a student, understand the various
elements that go into bringing out the best personality through
polished soft skills. The components of the programme include:

1st week

Introduction and Perceptions


·         Grooming and Personal Hygiene

·         Body Language

·         Social Etiquette

2nd week


·         Address and greetings

·         Self Introduction/Starting a conversation

·         Pronunciation Basics

·         Active and Passive Voice

      ii.            Leadership skills

3rd week


·         Process

·         Barriers

·         Listening skills

·         Role Play

4th week

Presentation Skills

·         Introduction

·         Content Development

·         Slide Management

·         Public speaking

      ii.            Motivation and team building


2. Corporate Training Programme

Duration: 3 days
Venue: Company site
Time: 9:30-5:00
Course fee: Rs. 6000
The Right and Ethical Approach
·  Conflict Management
·  Etiquette
·  Customer Service and Orientation
·  Effective Business Communication Skills
·  Influencing Tactics & Problem Solving
·  Interpersonal Skills
·  Personal Effectiveness
·  Problem Solving & Decision Making
·  WOW Factor in Service
·  Stress Management

3. Soft Skill Training Programme
Duration: 3 days
Starting: January 05, 2010
Venue: YMCA, Conference hall
Time: 9:30-5:00
Course fee: Rs. 8000
Personal Effectiveness
Motivation and Leadership Skills
Confidence and Positive Thinking
Professional Selling Skills
Consumer Behavior
Business Communication
Mind skills and Mind setup
Team Building


Best Regards

Scope Eduvision Pvt Ltd

Corporate Training company in Bangalore

Corpex Solutions is a Bangalore based corporate consulting company that services mainly in the corporate training need on IT , Soft skills , Financial Services, Insurance marketing,  and also the project consultancy spectrum. Our cost-effective result oriented training / consultancy programs comes with quality and good extend of customization.

Corporate Softsill Training on:

  • Facilitation skills
  • Presentation skills
  • Interviewing skills
  • Performance management
  • Personal effectiveness program
  • Building a service excellence culture
  • Project Management
  • High impact presentations
  • Influencing skills
  • Setting smart goals
  • Interpersonal skills
  • Change management
  • Managerial effectiveness
  • Performance management
  • Goal alignment
  • Telephonic skills
  • Customer care
  • Leadership skills
  • Negotiation skills
  • Control your destiny
  • Motivation
  • Body Language
  • Personality Development
  • Management Development Skills
  • Interpersonal Skills
  • Language Enhancement
  • Business and Social Grooming/Etiquette
80-4171 5686/ 87/ 88/ 89/90

Corporate soft skills Training companies in Delhi

Corporate Training offered by KCPI is conducted by team of experts who have experience of more than a decade in the fields of soft skills and IT training. It is a combination of modern theory with interactive session that helps our delegates learn things, the professional way and some group exercises are used to make training a fun and challenging. We cater training as per your requirements. 

Course contents are updated constantly by a dedicated team, and it is developed based on the knowledge that is collected from the business world. Our training program helps an organization grow by helping their people develop the competent skills. We aim at developing individual competencies to address the day to day business challenges. 

Modules Designed & delivered Communication Training 1. Communication Skills 2. Voice & Accent Training 3. Speaking Skills for the professional world 4. Voice Modulation 5. Listening Skills 6. Effective Speaking Skills 7. Interpersonal Communication 8. Email Etiquettes 9. Telephone Etiquettes 10. Effective Writing Skills 11. Presentation Skills for the professional World 12. Business Communications for the Professional World 13. Business writing for executives 

Behavioural Training 
– Leadership Skills 1. Emotional Intelligence 2. Stress Management 3. Anger Management 4. Customer Service Orientation 5. Time Management 6. Negotiation & Influencing Skills 7. Transactional analysis 8. Decision Making 9. Problem Solving 
10. Changing Mind Set 11. Change Management 12. Train the Trainer Interpersonal Skills 

Enhancement Training 1. Assertiveness 2. Interpersonal Skills 3. Personal Effectiveness 4. Managerial Effectiveness 5. Supervisory Skills for Managers 6. Team Building 7. Meetings Management 8. Interviewing Skills for HR and Technical Managers 9. Team building 10. Managerial Skills for first time leaders 

Cultural Orientation Training 1. UK Cross Culture Orientation 2. US Cross Culture Orientation 3. Israel Cross Culture Orientation Campus to Corporate Training 1. Value Lab 2. Change Management 3. Business Etiquettes (Social, Business, dining, Dress, Meetings) 4. Business Communications 5. Customer Service 6. Time Management 

English Enhancement Training 1. Grammar Corrections and Basics Overview 2. English in daily Use 3. English at the workplace 4. Effective English Speaking 5. Effective English Writing 6. English to enhance Professional Image 7. English Writing, speaking at the workplace For more details: Please mail us or call us

D-211, lgf, laxman Singh Complex-II, Munirka, New Delhi

Ivy Professional School - Corporate Training company in Kolkata

Dear HR / Training Managers, Do you want to increase the financial performance of your company substantially?

 Companies have transitioned from good to great companies as a result of skilled and trained manpower as its true assets. The companies which invest on a regular basis on employee skills development through corporate training have seen significant return of investment (ROI) in short period of time. 

Ivy Professional School has a proven track record of imparting excellent corporate training and improving working efficiency of many national and multi-national corporations in India. Ivy conducts a series of dynamic and interactive workshops on Life Skills, Technical Skills, and Global Business Skills. 

Our Corporate Training Programs includes: Technical Skills Development Program (Data Warehousing, Office Automation Tools etc.) Foreign Language Training (French, German, Spanish, Dutch, Voice & Accent etc) Leadership Skills Development Program (Effective Delegation, High Impact Presentations etc.) Special Sales and Marketing Skills Development Program (Powerful Sales, Negotiation Skills etc.) Administrative Skills Development Program (Minutes & Agenda, Proof-reading etc.) Customer Care Skills Development Program (Customer Relationship Management etc.) Effective People Skills Development Program (Assertiveness, Time Management, Business Communication etc.) Global Business Management Skills Development Program (Cross-culture, Global Etiquette etc.)

 Ivy��s Training Methodology emphasizes a lot on interactive hands-on training for maximum impact and retention. Hence, all the workshops include presentations, open discussions, case studies, individual and group exercises, and games for simulated learning. 

Services Offered by Ivy: �� Training Need Analysis �� Customized Trainings �� Video based Trainings �� Experiential Outdoor Learning Trainings �� 360�� Feedback �� Assessment Services (Pre-training, post-training, Certification, Benchmarking) 

Our Clients: We have trained professionals from, among others, HDFC, ICICI, Capgemini, Cognizant, TCS, HSBC, Genpact, Zack Research, Neilson, Frost & Sullivan, Axis, PWC, etc.  for more details and quick quote or call on the numbers mentioned below.

KEY ACCOUNT MANAGEMENT sales workshop in Mumbai, Bengaluru, New Delhi


On 14th & 15th Janaury'11 at Hotel Ramada Plaza Palm Grove, Juhu Beach, Mumbai
On 21st & 22nd January'11 at Hotel Gateway, Taj Group, Residency Road, Bengaluru
On 27th & 28th Janaury'11 at Hotel Jaypee Vasant Continental, Vasant Vihar, New Delhi

(9.30 am to 5 pm on all days)

Please reply to

 Managing and Developing Your Key Accounts
Managing key or major accounts and maximizing their potential, requires a different set of skills than selling. The effective and professional management of your key accounts is critical to your success and that of your company. During this two day program you’ll consider the role and day-to-day tasks of highly effective account managers, examine proven practices in the development of an account and learn how to develop long term and profitable relationships with your key/major accounts.
  Who may attend
Executives/ Managers/ Senior management executives who wish to adopt KAM as a growth strategy in their organizations and understand the intricacies involved in managing and retaining key accounts Managers from all functions who want to learn effective techniques for maximizing the potential of every key/major account they manage in B2B and B2C scenario. It can be attended by senior and middle level executives associated with sales & marketing functions including co-ordination and order execution.
  Program Outline
Introduction and Program Review
- Who are your Key Accounts & why
- Understanding the relationship levels
- The KAM model/s – A brief
- Perspectives of the product/service; the customer; the key account manager

Key Accounts Mapping - The profile of an account

The Key Account Planning Process - The key account management plan sequence

Preparatory Analysis - Historic performance review - The aims for the account

Account Analysis - PEST analysis - the market drivers -- Modern Tools of customers’ business analysis

Relationship Analysis - The account manager as the custodian of the relationship between customer and company - Creating a positioning statement -- The attitudes and disposition of key players

The Tactics Plan - Sales activity to achieve the strategies -Enhancing MICE (Meetings, Incentives, Conferences and Exhibitions) revenue

Identifying Red Flags - Issues which might prevent achievement of goals - Missing information; incomplete information

Account Penetration - Different models for different customers , Handling Government Tenders

Behavioral Analysis - Modifying your selling and managing behavior to complement the customer’s - Buyer motivations
Faculty Profile
Mr. Sunil Chandra is a Management Consultant and Corporate Trainer. His qualifications include MBA (Marketing) and a Diploma in International Business.

Having more than 30 years of experience in areas of Corporate growth & development, training, administration, HRM, Global business & industrial projects in industry and trade, he has held top management positions during his career.

He has been associated with top Companies such as National Productivity Council, POLYSET, VOLTAS, L&T, HP-Compaq, MICROSOFT, GODREJ, PCS-DG, UFlex, Baba Global, HCL Info-systems, Birla-Soft, Luxor International, Goldsouk, AEZ India, etc.
Fee/ Investment for the Seminar
Rs. 10,500/- plus service tax @10% plus educational cess @3% = Rs 11,582/- .The seminar is non-residential. Fee is payable in advance by cheque drawn in favour of Indian Academy of Management'
Reigstration/ 4-Ways to Register
Please register your nominations
1. on our website or
2. Send by E-mail to
3. Phone 022-65886060 or 022-3040 3400 or
4. Send by courier and
also send the fee to

Indian Academy of Management,
331, Kaliandas Udyog Bhavan, Century Bazar Lane,
#660033Worli, Mumbai - 400 025.
Phone No. 022-6588 6060 & 022-3040 3400

Customer Service Excellence Training course in Mumbai

Customer Service Excellence
Get Certificate from California state university
Importance of customer service in the New Indian Economy.
A few Tips
Date & Venue:7th-8th January 2011, Mumbai
"The longer you wait,
the harder it is to produce outstanding
customer service."
Often the complaints simply arise because the customer doesn't feel he has been treated right. A research conducted by McGraw Hill has revealed that the reason why 68% of customers quit doing business with a company had nothing to do with the quality of the product or service. It was simply because of an attitude of indifference towards the customer by the owner, manager or an employee.
Understanding the fundamentals of customer service
Discovering latest trends & strategy in customer service
Measuring & Managing customer service standards
Linking service quality with brand equity
Mastering excellence in customer service
Day 1:
How to win back Lost Customer? Providing value to "Safe" Customer.
Customer Retention v/s. Customer Satisfaction Metrics/Mindsets.
Implementing Customer Relationship – Latest Practices.
Tips & case Studies with focus on activities done by others.
How to improve customer care & delight? Ways to delight "Core" customer
Application of grid approach in understanding self & customer management
Day 2:
How to build excellence in system for customer service?
Strategies and developing customer as spokesman
Evaluating standards & improving response to Customer Complaints / Enquiries
Handling Irate customers -How to do it effectively? Handling tough & difficult customer
Registration fee is Rs.9950 before 24th December and Rs.10950 per participant if booked after 24th December, 2010 for 2 Days Non Resident Training, which includes lunch, tea, course materials. To register please email:, or send the registration fees to Professional Marketing Consultants, 2/9/12, Blue Moon, Bhawani Nagar, Marol, Mumbai-400059
Dr. Beverlee Anderson:                            Ex. Dean California State University, San Marcus, USA. Was Director of the Center for Consumer Studies at Wright State University, Attached as a consultant to many companies
Dr. R. K. Srivastava,
Marketing Consultant, Ex. Country Head-Rowa, Attached as an advisor to Indian &  MNC Companies of SARC countries .Has given lectures in USA, Thailand, Denmark, Nepal, Srilanka and written five books  with more than 100 papers to his credit.
Aditya Birla, Abott, Asian Paints, Alembic, Aventis, Bayer, Bajaj, , Cavine Kare, CMC, Colgate, Cipla, Cadila, Dr. Reddy, E Merck, Glaxo, Glenmark, Godrej, HLL, Honeywell, Ispat, ICI, ITC, JL Morrison, J&J, Lakme, Lupin, M&M, Mcdowel, Mukund, Nerolac, Novartis, Nicholas, Network, Orient Cement, Pfizer, Philips, Reliance, Ranbaxy, Rallis, SBI, Shangrila Foods, Tata, TCS, Tata Communications, Tata Tea, Torrent, Voltas, Vodafone, Zenith &many more.

Building Corporate Strategy Workshop Mumbai & Delhi

Building Corporate Strategy
- Preparing & Executing Business Plans
15th Janauary'11 at Hotel Ramada Plaza Palm Grove, Juhu Beach, Mumbai
29th January'11 at Hotel Jaypee Vasant Continental, Vasant Vihar, New Delhi
(10.00 am to 4.00 pm)
Please reply to or call 022-3040 3400
This workshop is designed to assist Companies to draw up their Strategic Plans professionally. It will also outline mechanism for implementation to achieve superior results. A practical work-book to design & implement Corporate Strategy will be provided.
The workshop will be suitable to middle to senior managers from all departments/ functions.
An Overview of the Strategic Planning - Process & Methodology, Importance of Thinking Strategically- How to Develop Strategic Thinking in the managerial team ?
External Scan (PEST Analysis), Internal Appraisal & Competitors' Analysis
Development of Vision, Mission Statements & Articulating Values/ Beliefs
Developing Goals. Objectives & Key Strategies, Crafting one page Strategic Summary
Annual Business Planning: Developing Action Plans (Priorities) and Activities, Linking Company Goals to KRAs of individuals
Why Strategy Fails & How to Ensure Success ?
Strategy Execution/ Implementation Mechanism, Building Performance Monitoring Mechanism/ Dash Board
Workshop Leader: 
Mr Ashok Sharma, Bachelor of Technology from the Indian Institute of Technology (IIT, Delhi) and MBA from the Faculty of Management Studies (FMS). He successfully completed programmes in "Strategic Thinking & Management" at the Wharton School of the University of Pennsylvania & "Strategy Execution" at the American Management Association, USA. He is a visiting faculty at several management institutes.
He has personal hands-on experience in the areas of Strategic and Corporate Planning and is currently advisor in these areas to reputed Companies. Earlier, he held senior positions in various Companies as Vice President-Corporate Strategy, Blue Star Ltd, President, Pidilite Industries Limited, Whole Time Director, Mather & Platt Ltd and Chief Operating Officer, TechNova Imaging Systems Ltd. He is a Former President of Bombay Management Association.
Rs 9,000 plus 10.3% service tax= Rs 9,927 per head payable by cheque/DD 

Please send your nominations alongwith the prescribed fee to
Indian Academy of Management
331, Kaliandas Udyog Bhavan, Century Bazar Lane , Worli, Mumbai - 400 025.
Phone No. 022- 3040 3400 or 6588 6060
e-mail: website:
to reach us at least seven days before each seminar's dates

Workshop on Innovation Management & Creativity

Innovation Management & Creativity
- Nurturing & Enhancing Creativity in People & Your Organisation
On 13th January'11 at Hotel Ramada Plaza Palm Grove, Juhu Beach, Mumbai
On 27th January'11 at Hotel Jaypee Vasant Continental, Vasant Vihar, New Delhi
- (9.30 am to 4.00 pm)
Please reply to or call 022-3040 3400
To learn the power of imagination, creativity and innovation for GROWTH in 21st. century.
To understand and learn the power of deliberate creative thinking.
To inculcate the habit of using "imagination, creativity & innovation" as skills in people across the organization.
Why Innovate ? How to Innovate ? Who Innovates - 21st. century: "knowledge worker" era
The age of disruptive technologies, Strategies for Innovation Management to survive and grow: Incremental Vs Quantum/ Leapfrogging Growth
Envisioning the "future": Creating the "future": Innovation Portfolio- What to innovate ?
Innovative Mind- "Out of the Box" Thinking: Learning to think Imaginatively & creatively.
Creativity as a "skill" - How to Cultivate, Nurture and Enhance in your people & organization ?
Product Development, Product Improvement & Product Innovation
Practical/ Live examples from the Corporate world
Creative Thinking Exercises
The Program is designed for middle to senior/ top management executives and for people across the organization from all functions/ departments.
The Program will help create a road-map for Innovation & Creativity in the participating organisations and will remove many conceptual cobwebs from the minds of the participants. It will be conducted impactfully with the help of videos, role plays, anecdotes, executive games & exercises, examples from the corporate world and other audio visual aids. 
Mr. Sunil Chandra, Management Consultant, Corporate Trainer, Coach & Mentor. He is an MBA (Marketing) and Diploma in International Business. Has more than 30 years of corporate experience & has held top management positions during his career. He has been associated with top Companies like VOLTAS, L&T, HP-Compaq, MICROSOFT, GODREJ, HCL Info-systems, Birla-Soft, Luxor International, Goldsouk, AEZ India, etc. 

FEE :  Rs 6,800 plus 10.3% service tax= Rs 7,500 per head payable by cheque/DD 

Please send your nominations alongwith the prescribed fee to
Indian Academy of Management
331, Kaliandas Udyog Bhavan, Century Bazar Lane , Worli, Mumbai - 400 025.
Phone No. 022- 3040 3400 or 6588 6060
e-mail: website:

Corporate Training Calendar 2011 - Dale Carnegie India

Hi Everyone,

Here is the Training Calendar from Dale Carnegie India

If you have access to training calendar of any other company... please mention the link in the comments.

Lets share the info...

Sinara Education - Dynamics of Counselling Course

Dynamics of Counselling – Level I

These courses help increase self awareness, help understand others better and enhance life, and relationships.
They impart skills in counselling which can be applied in various situations with people of all ages.

After the completion of 3 courses, you would get an opportunity to do a voluntary 3 month internship with NGOs,

where you would be interacting with children and young adults and be involved in imparting life skills training.

We also have a diploma program which would help you on the professional front to enter into the counselling field.

Please feel free to call us or email us in case of any further queries or clarifications.

Hope to see you at our courses.

Course conducted by: Ms.Tarana Pithawalla, Clinical Psychologist and Ms. Neha Shah, Counselling Psychologist


 Introduction to Counselling.

 Skills, Techniques, and Stages in Counselling.

 Therapeutic approaches: Rational Emotive Behaviour Therapy

 Humanistic – Client Centered Approach by Carl Rogers.

 Psychoanalytic Approach by Sigmund Freud.

 Effects of Stress & Stress Management Techniques.

 Assertiveness Training - Communication Skills & Anger Management.

 Overview of Psychological Disorders.

 Interpretation of Drawings.



Duration:10th Jan– 3rd Feb

(8 sessions of 3 hours each)

Days: Mondays and Thursdays.

Timings: 10.00 am to 1.00 pm


Duration: 15th Jan – 19th Feb

(6 sessions of 4 hours each)

Days: Saturdays only.

Timings: 10.00 am to 2.00 pm

Fees: Rs 5400/-


Location: Nalanda, The World Wisdom Centre, CST

Fees include service tax and educational cess. Payment can be made in cash or Cheque in favor of

'Apte Industrial and Management Services Pvt Ltd'

Call on: 98 201 26034 / 2491 9185

/ 2491 9185

Course Coordinator: Ms. Geeta Mankame.

Thank you,
Geeta Mankame
Sinara Education.
98201 26034 / 2495 1449

Workshop on Recruitment Sphere in Chennai

Workshop on "Recruitment Sphere"
AT Asha Nivas - Nungambakkam
Organized by WIN or WIN Consulting

DATE: 26th December 2010 TIME: 10 AM to 5 PM

Program Description:

Recruitment often perceived as a monotonous and fire at the belly number game. However the champions in this field feel it is an art of meeting challenges with passion, innovation and consistency. Workshop on "RECRUITMENT SPHERE" which
focus on all aspects of the business demands, ever changing market scenarios, recruiter's competencies and third eye approach which will lead to qualitative hiring solutions and towards people's Success…

Program Synopsis:

•Recruiter's Linguistic Skills
•Finding Soul for Vision
•Sensing Industries Expectation & Norms
•Present trends in Sourcing, Screening & Selection
•ABC of Head-Hunting & Poaching
•Documentation Procedures & Protocols
•What to do at feedback
•Vendor Management
•Relationship Management
•Community Management

Program Details:

Date : 26th December 2010
Duration : 10 am to 5 pm
For whom: Students & Professor – HR Aspirants
Participation Fee : Rs. 600 (Inclusive of stationery, lunch and refreshments)
Venue : Asha Nivas,
#9, Rutland Gate, 5th Street,
Nungambakkam, Chennai – 6

For Registration and other information contact:

CONTACT: 98417 94804 / 98401 12343
Write to :
Visit us at :

This e-mail is intended for the use of the addressee(s) only and may contain privileged, confidential, or proprietary information that is exempt from disclosure under law. If you have received this message in error,
please inform us promptly by reply e-mail, then delete the e-mail and destroy any printed copy. Thank you.

Training Companies in Bangalore

List of Training Companies in Bangalore

Partner with KnowledgeWoods - Experience UPSIDE GAIN in your business by helping employees and managers correct the deficiencies that keep them and their subordinates from achieving peak performance!!!

DOOR Training and Consulting India (DTCI), is a part of DOOR Training and Consulting International and provides Training and consulting solutions in the area of Leadership, sales and sales management, customer service/ relationship and general areas such as Communication, Negotiation etc. 

We conduct in house programs, Open Programs and OutBound Programs. For enquiry of any of our programs, call Jashmi on 9820850522 or email us on

Over the past 8+ years, Siksha Training has delivered training solutions to 200 satisfied clients and trained more than 70,000 professionals with various requirements. Today Siksha Training partners with a number of organizations in sales and service performance management in IT, ITES, BPO, Telecom, Automotive, Retail, FMCG and many other industries, and offers end-to-end solutions ranging from Training Needs Analysis to Learning Solution Design, Content Development, Training, Coaching, Post-Training Implementation Support and Learning Effectiveness Assessment.

Negotiation Skills Trainings & Workshops in Delhi, Mumbai, Bangalore, etc.

Negotiation Skills Trainings, Seminars and Workshops

Are you looking for Public or in-house Negotiating Training Seminars and Courses?

Our specialities include Public Negotiating Skills Courses, 1-2 day In House Negotiations Training Courses.
Our courses are enlightening and fun, informative and enjoyable!

What participants will learn:

Recognizing the behavioral and negotiating styles of others
Communicate more effectively with negotiators
Obtain critical information sooner
Moving slowly into proposals and bargaining
Evaluating the progress and result of the negotiation
Following up and much more

Innovative faculty, creative facilitators and training experts in India.
over 100 companies have experieced out negotiation training concepts.
cutting-edge thinking, strategies and tactics,
stimulating AND challenging format

For additional information on our Courses please call or email us.

Contact us today to discuss your specific Negotiation training needs.

If you are looking for more than just negotiation training consider our Sales Training Curriculum.

Public Negotiation Training Seminars, Courses & Workshops are available in the following cities: Delhi, Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune, Ahmedabad, Gurgaon and all other major cities in India.

Tips for Sales Negotiations

Tips for Sales Negotiations
Money really is not that important for customers as much as they make you feel.
Avoid being manipulated during negotiations by listening keenly
The art of listening in business negotiations is key in the end
Negotiate to your best advantage by letting them make the first move
Relax and put your negotiations on auto-pilot by keeping quite and making the customer talk
Make a checklist to ensure a successful outcome
Negotiate in a team, 1 additional person in your team makes a difference.
Build super bargaining power by demanding more and being slow in giving discounts
Try to negotiate a better deal every time
Negotiation occurs all the time, be prepared from the beginning
Be polite in your business negotiations
Hiring a negotiator is not a good idea, do it yourself
Negotiate confidently in recession and boost profits
Remember: equal pain or equal gain
When you negotiate, do not cringe.
Invest time to learn the fine art of negotiation
Try to uncover the hidden needs and drives of the customer
Establishing ground rules in the beginning is important
Do not negotiating via e-mail
More people make for better deals
Reply to business negotiator with a different negotiation style than theirs
The danger of assumptions in negotiations is big - be aware of assumptions
Persistence & risk taking pays off at the end.
Work like the pros - avoid common mistakes negotiators make
Winning the battle and the war as well is important
Negotiating the best price is important to be profitable
Do not escape reality when negotiating
Negotiate from both sides of the table
Time as a critical element in negotiations - wait for the best time
Negotiation means mental games: understand the psychology of negotiating

Presentation skills tips from a training workshop for Sales

Five steps to make good presentation 

Step – one 

Information Gathering 

1. About the audience profile. 

2. About the theme of presentation and information connected with the theme. 

3. About the duration of the presentation. 
Step – two Preparation 

1. Structure the contents using 5 W and 1 H (where, who, why, when, what and how). 

2. Use PowerPoint or speaking notes. 

3. Organise the content to suit the audience. Use pictures and other visuals. 

4. anecdotes/stories/ experiences to be used to make the presentation interesting. 

5. For marketing presentation, adopt AIDA model (Attention, interest, desire and action). 

6. Prepare your slides only for three-fourth of the time allotted. 

7. Rehearse mentally and/or physically. 

8. when you have too many points mention briefly all ( or important but speak about one or two appropriate points keeping, audience, time and relevance). 
Five steps to make good presentation 

Step – Three 

On-stage presentation 

1. Your appearance should be neat and acceptable to create the best first impression. 

2. If you have stage fright, before starting your presentation, take a deep breath. 

3. Start your presentation calmly without fear and with confidence. 

4. Deliver your presentation systematically; do not read the PowerPoint presentation robotically. 

5. Usage of anecdotes, stories, humour is important. 

6. Give importance to body language and voice modulation; be enthusiastic and smile. 
Step – Four 

Connecting with audience 

1. Keep revolving your eyes and observe audience reaction. 

2. Keep eye contact with them. 

3. Engage the audience in conversation and involve them. 

4. Ensure that your contents relate to the audience; Give only what they can consume; Do not showcase your knowledge and expertise. 

5. Speak for the occasion. 
Five steps to make good presentation 

Step – Five 

Sum-up and feedback 

1. Before closure of your presentation, sum up and give your final message. 

2. Confine to the allotted time and do not exceed. 

3. Thank the audience. 

4. Handle your Q & A Session gracefully; If you do not know an answer, accept this and promise to provide separately. 

5. Get the honest feedback from your friends and from others for future improvement. 

DOOR Training and Consulting India (DTCI), is a part of DOOR Training and Consulting International and provides Training and consulting solutions in the area of Leadership, sales and sales management, customer service/ relationship and general areas such as Communication, Negotiation etc. We conduct in house programs, Open Programs and OutBound Programs. For enquiry of any of our programs, call Jashmi on 9820850522 or email us on

Presentation Skills Training in Mumbai & Delhi

Challenges of presentation 

A snap survey was conducted online during November 2010, 
exclusively to study the various challenges faced by the 
corporate professionals, while making presentations. Following 
challenges emerged cutting across the nation. 

From the speakers perspective 
1. Stage fear 
2. fluency and communication skills 
3. self confidence 
4. structuring the presentation. 

From the audience perspective 
1. Not connecting to the needs of the audience 
2. Reading the PowerPoint slides 
3. Lack of clarity in the presentation 
4. Not confining to time Schedule - either too short or too long 
5. Bad preparation of PowerPoint slides. 
Your presentation should be 
Clear (ideas) 
Unambiguous (appropriate words) 
Focussed towards audience 
(delivery to create desired impact)

 For Registration or enquiry of any of our programs, call Sachin on 9820850475



On 17th February 2010 at Mumbai

For Registration, latest dates and to know about our other programs,
call Jashmi on 9820850522 or email us on
PQ was designed to help corporate leaders create and maintain the first-rate intellectual environments they need to compete successfully. The complexity of today’s business world, along with the rapid raise of scientific and technological innovation, demands a new emphasis from corporate leaders – intellectual leadership.

Intelligence is no longer a matter of storing information in the brain or having built a certain set of useful habits. Rather, intelligence is the ability to ask questions that get to the heart of the matter (PQ), and being capable of breaking old habits and building new ones (Self Coaching).

Organizations face intense pressure to think and learn at higher levels. Precision Questioning (PQ) is a one-question/one-answer discussion format used to help achieve a high level of critical thinking.

. Anyone whose work involves complex problem solving
. People who want smarter meetings with less reporting and more critical thinking
. Managers who want to efficiently probe the thinking of the people who report to them
. Presenters who need to respond appropriately when an executive applies PQ

How to use a set of conceptually precise questions and answers to:
. Organize thinking at a more profound level
. Get to the heart of an issue despite the increasing scale and scope of information available
. Understand unknowns sooner rather than later
. Preparation for project review meetings with management

PQ is conducted at DOOR premises or at the client’s site by DOOR certified trainers. Pre-work is assigned
and video is used extensively. Because exercises are based on the attendee’s daily work, each workshop
lesson can be applied the next day.

. Higher quality decisions made in less time
. Solve highly complex problems
. Reduce risk by understanding key unknowns
. Make fewer mistakes in critical thinking
. Improved efficiency and effectiveness of meetings
. Cover more ground faster
. Spend more time thinking through situations, less time merely reporting on it
. Delve deeply into critical areas
. Deliver better presentations to management
. Enhanced credibility with colleagues
. Present finalized thinking
. Improve the clarity of thinking
. Articulate thoughts more precisely and concisely
. Spend more time on strategic issues, less on decision making

Following this training you will be able to:
. Quickly formulate precision questions to get to the heart of an issue
. Surface key unknowns, which then become action items
. Solve more complex problems
. Accelerate decision making
. Interact with executives who expect precise answers

One day.

Do your managers know how to motivate employees? Do they know what employees want from their jobs?
Do they know the ten leadership qualities that motivate employees? Do they know how to strengthen
their leadership skills so they can more effectively work with employees? Attend the next training in
DOOR Training Curriculum, “Ten Leadership qualities that motivate employees” and find out!

For Registration, latest dates and to know about our other programs,
call Jashmi on 9820850522 or email us on