Drishti Centre for Excellence, Mumbai, presents
'CORPORATE GROOMING AND ETIQUETTE'
(Includes Personal and Professional Image Enhancement by 'Image Management')
Saturday, 13 April 2013 – At 'Hotel Madhav International', 6A, Ramabai Ambedkar Road, Behind Pune Railway Station, Pune - 411001
Friday, 19 April 2013 –At 'Regent Hotel', Andheri Kurla Road, Next to VITS Hotel, (Lotus S suites)
Ramakrishna Mandir Road, Kondivita Lane, Andheri (E), Mumbai - 400 059
Ramakrishna Mandir Road, Kondivita Lane, Andheri (E), Mumbai - 400 059
'DINING ETIQUETTE'
Saturday, 20 April 2013 –At 'Regent Hotel', Andheri Kurla Road, Next to VITS Hotel, (Lotus S suites)
Ramakrishna Mandir Road, Kondivita Lane, Andheri (E), Mumbai - 400 059
(Register for both the workshops or any one of the two workshops)
Introduction |
In today's work environment, grooming and etiquette plays a very vital role in any business endeavor. Protocol, manners, behavior and formalities appropriate to the occasion, greatly enhance the chances of successful interactions and fruitful negotiations, leading to lasting personal and business relationships. Thus, it is imperative for executives at all levels to learn and practice the same to have that crucial edge, in the business scenario.
More deals are struck over lunch and dinner than in the office. Many business functions take place in dining situations – whether it's meeting an employer for a interview or business discussions with clients/colleagues. Mastering impeccable dining and table manners gives you that extra confidence to concentrate on your clients or colleagues. You want to focus on discussions instead of worrying about which fork/cutlery to use and other dining emergencies. Understanding the flow of the different courses in a meal and handling them with ease, with good manners, is very conducive to desired outcomes.
The 2 days workshop aims at giving practical inputs to enable participants to groom themselves appropriately, build a professional attitude and take their business and dining etiquette to the next level. The participants will also be introduced to fine dining etiquette across cross cultures. The workshop also employs world class tool of 'Image Management', to ensure complete image makeover.
Note on 'Image Management'
Image management is the science and art of pro-active ongoing evaluation and control of the impact of appearance on self, others and the achievement of goals. Image influences public perception of you, which in turn results in an impression of you. You judge others via first impressions, and the image they portray is part of those first impressions. Most people are unaware of the fact that a major part of communication is visual. What we see we remember and what we hear we forget. For this reason creating first impressions is very crucial and important in today's competitive scenario. With Image Management, one can master the art of expression through physical appearance, body language and business etiquette to project confidence and trustworthiness. These factors also assist in projecting an image of capability and Leadership, for e.g, at a conference or an important meeting. This in turn, ensures achieving full potential and ultimate success. An organization's corporate image is reflected in the employees and this impacts how clients, prospects and business partners perceive your organization. What we see, we believe, is the latest mantra in the Corporate. In today's environment, success not only depends on traditional factors like knowledge, sincerity, hard work, performance etc. but also is dependent on the superficial image we project.
Deliverables |
- Understand the importance of making lasting impressions and fundamentals of corporate grooming and etiquette
- Create an unique identity with great impact, by developing an appropriate image, to achieve goals successfully
- Develop a personal style through body language, power dressing and grooming
- Conduct in a professional manner to make social and business interactions pleasant and productive
- Be adept at dining etiquette and table manners
- Understand the style of dining etiquette across cross cultures
Benefits |
The 2 days workshop will immensely help Organizations in empowering their employees to project a professional and consistent winning image, in consonance with defined business objectives. The sure takeaways for Organizations are numerous viz., Premium Projection, Positioning & Pricing, Larger Market Share, Attracting Best Talent & Retention, Lower Attrition Costs and reaching new levels of Employee Morale, Culture and Engagement etc.
Content |
'Day 1' - 19 April 2013
- Attitude towards self and others
- Importance of Professional Presence and how it affects your success
- Making the first best impression in the business scenario
- Secrets of Image Building & Image Makeover ('PSPC' Model – Psychological, Social, Physical, Creative)
- Personal appearance and hygiene
- Dress code/Clothing and basic grooming with emphasis on working image accessories
- Identify the effects of colour on your image and learn to select, mix and match colours, for a corporate wardrobe
- Identify the styles appropriate for business wear and select styles that suit your body type and shape (Body Shape Evaluation)
- Non verbal communication and body language with emphasis on facial expression, eye contact, body posture, gestures and proxemics. Using and interpreting body language effectively
- Making introductions, Handshakes and exchanging business cards
- Paying and receiving compliments
- Do's/don'ts of social and business conduct
'Day 2' - 20 April 2013
- Dining etiquette and table manners - Dos and Don'ts
- Restaurant Etiquette:
- Host and guest etiquette
- Table layout
- Seating arrangement
- Crockery and Cutlery - Cover setup and usage
- Meal Management - Managing soup, salad, bread, main course, dessert, tea/coffee etc.
- Usage of napkin
- Usage of glassware
- Wine and toasting etiquette
- Business discussions/ interview over a meal
- Understand the style of dining etiquette across cross cultures including American, Continental, Asian etc.
- Eating with chopstick, How to eat sushi, spaghetti etc.
Facilitator |
Ashish Bhattacharjee is Director of 'Drishti Centre for Excellence', Mumbai. He is an established 'Corporate Trainer' in soft skills, behavioral and Sales training, Change Expert, NLP Practitioner and International Coach Federation (ICF) accredited 'Executive Coach' from 'Results Coaching Systems', Australia (Now known as 'The NeuroLeadership Group') (In partnership with Franklin Covey, India and South Asia). He has an experience of more than two decades in Leadership Development, HRM, Training, Performance Enhancement Coaching, etc. and has background across wide peripherals including Senior Management of a Fortune 500 company. He has proven expertise of transforming Leaders, based on a foundation of an empowering self belief system, mutual trust, discipline and ownership. Ashish has also undergone face to face coaching with David Rock. David Rock is the CEO of 'Results Coaching Systems' (Now known as 'The NeuroLeadership Group') and is counted amongst topmost Leadership Coach, who advises corporations around the world.
Co - Facilitator |
Deepa Vedpathak is a leading Image and Grooming Consultant, Stress Management Counseller, NLP Practitioner and Training Facilitator. She has a background of global work experience in Passenger Services and Management of Pan American Airways and Gulf Airways. She has more than two decades of experience in Corporate Grooming and Global Business Etiquette including Cross Culture and Dining Etiquette, besides other facets of soft skills. She is a licensed practitioner of Neuro Linguistic Programming (NLP), certified by Richard Bandler, USA, the co-creator of NLP and is a certified Yoga practitioner. Her Management education and degree in Psychology in combination with NLP, greatly assists her interactions.
Methodology |
The workshop is experiential and highly interactive so that ideas and concepts are easily grasped and transfer and retention is effective. It includes exercises, role plays, case studies, assessment instrument, analysis, powerpoint presentations, video clips, storytelling, discussions, etc. The workshop encourages the participants to learn and understand various aspects of their personality through experience in various activities and exercises and thus helps individuals discover their potential via a journey of self realization.
Who Should attend |
The workshop is suitable for Senior Executives/Managers from all departments/functions, Entrepreneurs etc. and they will find immense value from the workshop. To view the feedback of past participants of such workshops, Click Here
Registration: |
- Register for both the workshops at Mumbai (i.e., 19th and 20th April 2013) or any one of the two workshops.
Register for "Corporate Grooming & Etiquette" workshop, at Pune (i.e., 13th April 2013). - Fees: Rs. 7000/- plus 12.36 % service tax per participant (Total Rs. 7865/-) for each workshop. If registering for both the workshops, the discounted fees will be Rs. 12,500/- plus 12.36 % service tax per participant (Total Rs. 14,045/-). Payment is by Cheque payable to 'Drishti Centre for Excellence' at Mumbai/Online, prior program date. Group discount available for minimum 4 registrations. (Service Tax Regn. No. : ACTPB2827KSD001)
- Kindly send an email to drishtiexcel1@in.com, mentioning name of participant, company, contact details & email ID.
- Timings: 10:15 am - 6:00 pm, Registration begins at 10:00 am (Fees includes lunch, tea, workshop material, participant's certificate etc.)
Drishti Centre for Excellence
Platina, Level 9, Block 'G', Plot C-59,
Bandra Kurla Complex,
Bandra (East),
Mumbai - 400051
Contact : +91-09324031667, +91-09320770154
Tel : +91-22-67000675
